What decides how long a migration takes?
Four things decide most of the timeline: how much data you have, where it lives today, how complex your setup is, and how fast your team makes decisions. Headcount matters less than people expect. A five-person firm with many years of mail in each mailbox can take longer to copy than a larger team that keeps tidy inboxes.
Your source platform also matters. Moving from Microsoft 365 or a hosted IMAP provider is usually more direct than moving from an on-premises Exchange server or HCL Notes, where access, versions, and archive formats add steps. Complexity adds time too: shared mailboxes, distribution lists, room calendars, and file permissions each need mapping. Finally, every open question slows the project. If nobody can decide who owns the old shared inbox, the migration waits.
How long does each phase take?
Each phase has its own pace, and the copy is often not the longest one. We run projects in five phases:
- Discovery. We inventory users, mailboxes, files, and DNS. This moves as fast as you can get us access and answers.
- Planning. We agree on the cutover approach, the date, and how to handle items that need special treatment. Approval cycles are the usual delay here.
- Migration. We copy mail, contacts, calendars, and files, switch your MX records, and run a delta pass. The bulk copy runs in the background while people keep working.
- Adoption. Your team signs in, sets up phones, and learns the new tools. Expect the first week to be the busiest.
- Support. We stay on for 14 days after a managed migration to handle the questions that only show up once people use the system every day.
For a single office with modest data, the migration phase itself can be short. The planning around it is what sets the calendar.
Why does data volume matter more than user count?
Data volume matters more because both Google and Microsoft limit how quickly data can move through their systems. You cannot speed up a large copy by adding bandwidth on your side. A mailbox with tens of gigabytes of mail and attachments simply takes longer to move than a light one, and the same is true for large file collections in OneDrive or SharePoint.
This is why we start the bulk copy well before the switchover date. People keep working in the old system while history moves in the background. Then a delta migration picks up whatever changed in the meantime, so the cutover itself stays short.
How can you shorten the timeline?
You can shorten the timeline by making decisions early and reducing what needs to move. A few practical steps help:
- Get admin access to the old system and your DNS host before the project starts.
- Ask people to delete obvious junk and old newsletters before the copy begins.
- Decide early whether you need a staged migration or a single cutover.
- Agree on a switchover date and lower your DNS TTL ahead of time, as described in our guide to MX record cutover.
- Work through our migration checklist so nothing surprises you late.
What usually does not help is rushing the cutover. A switch that happens before files and calendars are ready costs more time in support than it saves in the schedule. Our full guide on how to plan a Google Workspace migration shows how the timeline fits into the wider plan.
Next step
See how our migration plans and process map to your timeline, or contact us for an estimate based on your actual data.
Frequently asked questions
Will our team have downtime during the migration?
Usually not in a meaningful way. People keep working in the old system during the bulk copy. On switchover day there may be a short window while DNS updates and people sign in to Google for the first time. A delta pass afterward picks up messages that arrived during that window.
Can the switchover happen over a weekend?
Yes. Our Premium plan includes a weekend switchover, which gives time for the DNS change and the final delta pass before Monday. Our Standard plan uses a weekday switchover, which works well for most small offices that can handle a short adjustment period during the workday.



