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Email migration to Google Workspace: Exchange, IMAP, and HCL Notes

Zoho Mail to Google Workspace

By the Google Migrations team · Updated · 3 min read

To move from Zoho Mail to Google Workspace, make sure IMAP access is available for each Zoho mailbox, create matching users in Google Workspace, and copy mail with a migration tool. Export calendars and contacts separately. Then switch your MX records to Google, run a final sync, and keep Zoho active until every user confirms their mail arrived.

Mail messages crossing from a hosted inbox into a cloud workspace

Why do teams move from Zoho Mail to Google Workspace?

Teams usually move from Zoho Mail to Google Workspace because they want Gmail, Drive, Docs, and Meet under one account, or because the people they work with already use Google tools. The move itself is mostly an IMAP migration with a few Zoho-specific steps. If you are comparing Zoho with other sources, our email migration guide covers Exchange, cPanel, GoDaddy, and HCL Notes as well.

Before you commit, check which edition of Google Workspace fits your team. Storage, meeting size, and archiving features differ between editions, and our comparison of Business Starter vs Business Standard is a good place to start.

How do you prepare Zoho Mail for migration?

You prepare Zoho Mail by confirming that IMAP access works for every mailbox you plan to copy and by listing every user, alias, and group. Depending on your Zoho plan and settings, IMAP access may need to be turned on before a migration tool can sign in. Test one mailbox before you plan the whole move.

Then build your inventory:

  • Every user mailbox, with its size.
  • Aliases and group addresses, such as support@ or billing@.
  • Filters and signatures people rely on.
  • Calendars and contact lists kept in Zoho.
  • Other Zoho apps that send or log email, such as a CRM or help desk.

That last item is easy to miss. If another Zoho app depends on Zoho Mail, decide how it will connect to Gmail before switchover day, and test it.

How do you copy mail from Zoho to Gmail?

You copy mail from Zoho to Gmail with an IMAP migration tool that signs in to each Zoho mailbox and writes its messages into the matching Google Workspace account. The data migration service in the Google Admin console supports IMAP sources and works well for basic moves.

For each user, the tool needs a way to sign in. That is usually the mailbox password. If a Zoho account uses two-step sign-in, an app-specific password may be needed instead. Plan how you will gather these, or reset passwords in a controlled window.

Run a pilot with two or three mailboxes first. Compare folder names and message counts, and open a few older messages with attachments. Zoho folders become Gmail labels, which can surprise people at first. Our guide to Gmail labels vs Outlook folders explains the difference in plain terms.

How do you move Zoho calendars and contacts?

You move Zoho calendars and contacts by exporting them from Zoho in standard file formats and importing them into Google Calendar and Google Contacts. IMAP carries only mail, so this step is separate. Calendars typically export as iCalendar files and contacts as CSV or vCard files, both of which Google can import.

Imported calendar events may not keep every detail, such as attendee responses on recurring meetings. Check important recurring meetings after import, and have organizers resend invites where needed. Shared team calendars are often easier to recreate in Google Calendar and share with a group.

How do you switch from Zoho to Google Workspace?

You switch by changing your MX records to Google, waiting for DNS to update, then running a final sync to catch mail that arrived during the change. Our MX record cutover guide covers timing, and our explainer on delta migrations covers the final sync.

After the switch:

  • Update your SPF record for Google and set up DKIM in the Admin console.
  • Recreate filters, signatures, and group addresses.
  • Connect phones and desktop apps to Google Workspace.
  • Keep Zoho active for a short period until every user confirms their mail.

Cancel Zoho only after nothing new is arriving there and your final checks are done.

Next step

Our IMAP migration service handles Zoho moves, including calendars, contacts, and the DNS change. Tell us how many mailboxes you have and we will outline a plan.

Frequently asked questions

Can we keep using Zoho CRM after moving email to Google Workspace?

Often, yes, since Zoho CRM is a separate product from Zoho Mail. Check how your CRM sends and logs email today, then reconnect it to Gmail or update its sending settings after the switch. Test the connection before switchover day.

Do Zoho filters move to Gmail?

No. Folders move and become Gmail labels, but filters are settings rather than messages, so migration tools do not copy them. List the filters people depend on and recreate them in Gmail after the switch, ideally with the users who rely on them.

Next step

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